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RESQ-X · PRIVATE MANAGEMENT HANDOFF

MANAGEMENT CONNECTION PENDING

Your private business view.
Its own data connection.

This management dashboard is separate from the office TV. It is reserved for your account and holds financial reporting alongside operational performance. Real figures remain blank until the dedicated management feed is connected; example mode contains illustrative results only.

1. Connect a restricted management feed

Noel / Alfred: expose a read-only endpoint over the current operational and finance systems. Authorise this endpoint separately from the staff-TV feed.

  1. Return the version 2 management snapshot.
  2. Set audience: "management".
  3. Use a dedicated management credential.
  4. Configure it only on the private CEO Site.

The Site checks the visitor’s sign-in before requesting any management data. Its hosting access remains owner-only.

2. Keep the financial measures distinct

Recognised sales: reconciled revenue excluding VAT, with credits and refunds handled consistently.

Cash collected: confirmed receipts less cash refunds, by the time the money was received. Receipts can relate to earlier sales.

Subscriptions: a component already included in total sales. Reconcile this number with Finance; do not add it to sales twice.

Ad spend: the overview uses a separately reconciled naira total. The Marketing screen preserves each account’s original currency and reporting delay; do not sum USD and NGN.

3. Preserve dates and freshness

  • Use Africa/Lagos business dates and Sunday–Saturday weeks.
  • Count physical work by completion time, receipts by received time and sales according to Finance’s recognition policy.
  • Provide source sync and business-event timestamps separately.
  • The page checks every 30 seconds; each source retains its own freshness status.
  • Unsupported or unverified values stay blank. A verified zero is a real result.

4. Reconcile before relying on the figures

  1. Check one known day against the source registers.
  2. Match in-app, phone and partner records by stable IDs.
  3. Test a correction, credit note and refund.
  4. Disconnect Finance and confirm retained values show as delayed or unavailable.
  5. Confirm the staff endpoint rejects the management payload.
  6. Verify the CEO Site still requires your authorised account.

Separate audiences, separate applications.

The office TV receives approved operational data. Revenue, cash collections, subscription revenue, billing counts and marketing costs belong in this private management application. Keep this account off unattended office displays. This page has no TV or rotation controls.

Product: orders, channels and people

Noel / Alfred: connect production order records and product activity with one stable order ID, a canonical customer ID, creation channel, service, event time and test/staff flags. The Product screen separates the mobile app, web dashboard and WhatsApp AI, and compares Refuel, Rescue and Fleet OS usage.

A WhatsApp order that appears in the admin queue is still one order. Registered users, active users, new users and ordering users are different measures. Active usage must represent a meaningful action; exclude test accounts, staff activity and background events.

Marketing: platform activity and real bookings

Connect Meta Ads, Google Ads, TikTok Ads, Instagram and Google Search reporting with explicit date coverage and sync times. Connect CRM enquiries, qualified leads and confirmed bookings separately. Platform conversions and messaging starts must not be relabelled as completed orders.

The connected marketing accounts can be read in ChatGPT, but a continuous connection to this application still requires an authorised reporting endpoint or export with server-side read access. Product analytics and CRM attribution also need their own verified source. Missing values remain blank.

Keep each advertising account’s original currency. Google Ads reports USD while the connected Meta and TikTok accounts report NGN. Aggregate spending only after an explicit Finance-approved conversion; source conversion counts may be fractional.

Developer connection contract

GET /api/dashboard?period=today|week|month reads only RESQX_CEO_FEED_URL and RESQX_CEO_FEED_TOKEN from server-side configuration. It does not fall back to the staff feed or the old generic connection. Unknown payload fields and non-management snapshots are rejected.

Download the management integration specification

What this first management view covers

Recognised sales, cash receipts, subscription revenue, advertising spend, customer acquisition, Product adoption, platform-by-platform Marketing and the operational counters. Profit, receivables ageing, bank balances and cash forecasts need additional reconciled inputs and are not calculated in this version.

Approved Q4 operational targets